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Questions and Answers

People have questions about mental health, substance use, and well-being. They need answers from people they trust in a way they can understand.

In this section, we answer common questions we receive by email. Our information and resource experts regularly post answers, share helpful related resources on this website, and provide information about other programs and services available to British Columbians. We’re here to help you find help, support a friend or loved one or learn more about mental health and substance use.

If you have a question or need more information, contact us to work with one of our information and referral specialists.

Ask Us...about managing mental health and well-being during the COVID-19 pandemic

Ask Us...about finding help

Ask Us...about supports to get the help you need

Ask Us...about understanding the system and treatments

    Ask Us...about supporting someone else

    Ask Us...about mental health and mental health problems

    Ask Us...about substance use

    Help or support

    Need help or support?

    Email us and our information referral experts will answer your questions and help you find resources, services, programs, or other supports in BC.


    Q&A is not medical advice. While we strive to provide quality information and refer you to helpful resources, our responses may not apply to each person’s unique situation. Please talk with your health care team if you have treatment-related questions or concerns.

    Stay Connected

    Sign up for our various e-newsletters featuring mental health and substance use resources.

    • eVisions: BC's Mental Health and Substance Use Journal, a theme-based magazine
    • Healthy Minds/Healthy Campuses events and resources
    • Within Reach: Resources from HeretoHelp
    • Jessie's Legacy eating disorders prevention resources, events and information

    Sign up now